Contact the Review Team

Info By , Casino Games Reviewer, 8+ years on slot and casino-game maths Last updated 1 article in section

Questions, corrections or feedback? Here is how to contact the team behind this guide.

Get in touch with the review team

You can reach us by email at [email protected]. It is the fastest way to get to a real person on the review desk, and every message lands with the same small editorial team that writes the reviews. Whether you have a question about a spec, a spot where our numbers look off, or a suggestion for what to cover next, write to us and we will read it.

We do not run a phone line or a live chat, and we would rather be honest about that than fake a call centre. Email keeps a record, which is exactly what you want when the topic is a number or a correction.

What to expect when you write

Here is the plain version of how we handle mail. We aim to reply within a few working days. We are a lean team, so a same-hour response is not something we will promise you.

  • Corrections: if you can point to a spec we got wrong, tell us where the right figure comes from and we will verify it and fix the page.
  • Spec questions: ask us about RTP versions, the bet range, the max win, or how a feature works, and we will point you to the part of the review that covers it.
  • Coverage ideas: tell us what you wish we had explained better and it helps shape what we write next.
  • Partnership mail: we accept tracked links, but no payment buys a rating or edits a con, so please read our affiliate disclosure first.

Corrections are genuinely welcome

Accuracy matters more to us than being right the first time. If a figure has changed, a feature works differently than we described, or an operator is running a build we did not flag, we want to know. Send the detail to [email protected], include a source where you can, and we will check it against the in-game panels and the studio's published specs before we update anything. When we fix something material, we change the page rather than quietly hoping nobody noticed.

One thing we cannot help with: this is an independent review site, not a casino, so we cannot access your account, process a payment, chase a withdrawal, or resolve a dispute. For anything tied to real money you have wagered, contact the licensed operator you played at directly.

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